Knowledge Management (KM) Roles and Responsibilities

For anyone who is pursuing a career in knowledge management it is important to know what role (or position) you are best suited for. Depending on the organization (commercial, government, military, non-profit) there are different nuances to the KM job tile and duties. Some sample KM positions and there general descriptions are:

Chief Knowledge Officer manages the knowledge sharing process at the organizational level, leads efforts to move the organization to knowledge centricity; requires a dedication to KM principles, the ability to discuss the benefits of knowledge sharing and the vision to ensure that KM initiatives are adopted by the organization; ensures that the best, relevant information for the area of practice is accessible to all personnel and implements the knowledge sharing strategy in alignment with corporate guidelines; champions cross-organizational communities of practice, forms relationship with HR, IT, librarian, organizational learning; establishes incentive programs for knowledge sharing and re-use; fosters cultural change; defines roles, skill-set and opportunities for knowledge workers and facilitates training and education of knowledge workers.

Knowledge Engineer is involved in turning KM ideas into workable solutions by engineering appropriate knowledge sharing internet/intranet sites, rules based systems, portals, databases, etc. Requires intimate knowledge of the systems, architectures, technologies, standards and protocols for KM. Ensures performance of the knowledge-centric organization is optimized through utilization of KM tools and systems thinking applications.

Knowledge Manager works with the Chief Knowledge Officer to implement KM initiatives; manages KM efforts; requires looking across KM processes to capture tacit and explicit knowledge and often involves balancing technology, information, processes and individual and organizational learning within a culture of shared values. Creates ways to maintain a sustainable competitive advantage.

Knowledge Process Manager focuses on the organizations processes of KM and content integration; manages the efforts of the Knowledge Transfer Engineer, Knowledge Research Engineer, and Knowledge Life-Cycle Engineer. Develops process models for optimal organizational effectiveness.

For additional information on KM positions access the following links:

http://wiki.nasa.gov/cm/wiki/?id=2023

http://www.kmworld.com/Articles/Editorial/Feature/Knowledge-management-shaping-the-profession-9336.aspx

http://www.icasit.org/km/intro/kmcareer.htm

In order to prepare yourself for one of these exceptional positions the first step is to seek out educational opportunities. You can contact your local universities and colleges as well as look online to organizations that provide training and certification. The following are some links to organizations proving these educational opportunities:

Walden University: www.waldenu.edu
Knowledge Management Institute: www.kminstitute.org
eKnowledge Center: http://www.eknowledgecenter.com/
George Washington University: http://www.gwu.edu/~iki/
Knowledge Systems Institute: http://www.ksi.edu/km.html
Rutgers University: http://www.scils.rutgers.edu/component/option,com_courses/task,view/sch,17/cur,610/num,574/Itemid,54/
Dominican University: http://www.dom.edu/academics/gslis/programs/ms-knowledge-management.html

I look forward to everyone's comments!