The Knowledge Management (KM) Depot

The Knowledge Management (KM) Depot: April 2013

Tuesday, April 30, 2013

Master of Science concentration in Knowledge Management

As the college school year comes to an end, a vast amount of undergraduates are either looking to start their career or looking to continue their education. If your graduate is looking to embark on the continued educational journey, I would suggest they consider a Master of Science degree in Knowledge Management.

You may not know that Knowledge Management continues to be a growing discipline in which organizations are seeking qualified individuals. A Master of Science concentration in Knowledge Management offers students an opportunity to enter the Knowledge Economy and become an important asset to organizations working to get the right knowledge to the right people at the right time. When considering a Masters in Knowledge Management, each student should consider a university program that presents a holistic approach to the principles, practices, policies and technology that are being deployed today at organizations in the field of Knowledge Management.
A Master of Science concentration in Knowledge Management will provide the successful student with the ability to assist organizations in making better decisions, understand where knowledge exist and uncover knowledge gaps that will lead to better performance and communication between workers.
Here are some universities offer Masters in Knowledge Management:
George Mason University
George Washington University
Kent State

Here are some additiuonal MS in KM Programs:

Notre Dame of Maryland
Columbia University
Drexel University
Northwestern University
California InterContinental University
Jones International University

More University MS in KM Programs:

The Hong Kong Polytechnic University

If you know of others please let me know and I will add them to this blog post!

Labels: , , , , , , , , ,

Monday, April 29, 2013

Show Me the Money! - KM in Finance

This blog post represents a sneak peak at my upcoming book KM in Practice
Show Me the Money!  -  KM in Finance  
The financial services industry is a highly dynamic and competitive marketplace. As the fight for customers intensifies, it is increasingly important to attend to customer needs while ensuring customer information is shared with the right people at the right time across the institution. To this end the technology supporting the institution is vital to facilitating the movement of information and knowledge to the customer. KM systems will have an increased importance as trends in personal investing move towards broader services and integrated product offerings.
By utilizing a knowledge management system, all employees interacting with a customer will have up to date knowledge of that customer’s breadth of relationship and experience with the institution. This helps the institution with cross selling, up selling and reporting on the effectiveness of any new customer initiatives.
It is well recognized that the financial services business environment is ever changing and is doing so at an ever increasing rate. This presents financial organizations with the challenge of acting and reacting to this volatility and communicating an appropriate value proposition to the market. In addition having an increasingly sophisticated consumer who is armed with the latest trading technology has added further stress to these companies to deliver the right knowledge at the right time in the right way to their customers.
If you are involved in the financial services sector as an employee and/or customer I would like to hear from you. Are you utilizing the tools and receiving the knowledge to make you successful? Look forward to all of your comments!

Labels: , , ,