KM Episodes depict "factors that need to be considered in the implementation of an organization's KM initiatives. KM Episodes focus on knowledge used to solve a knowledge need, specifically knowledge manipulation activities. KM Episodes depict what happens between the time a knowledge opportunity/need is recognized and when it is satisfied, in the process identifying influences, key learnings and resources. I believe that this is an excellent tool to use in examine potential KM initiatives.
Let me know your thoughts and especially if you have leveraged KM Episodes on any of your KM initiatives.
Labels: KM Episodes, KM Episodes Model, Knowledge Management Institute, Root Cause Analysis