The Knowledge Management (KM) Depot

The Knowledge Management (KM) Depot

Sunday, June 2, 2013

From Web 2.0 to Web 3.0 and Beyond

As the internet has matured we have been introduced to terms such as Web 1.0, Web 2.0 Web 3.0 and Web 4.0. The question on my mind are these terms just buzz words, a result of cleaver marketing, or do these terms have true meaning? Let’s for the purpose of this blog post take the stance that these terms have true meaning. In doing so let’s examine the evolution of the web, and the concepts being covered by the above mentioned terms.
At the beginning of the Web we had Web 1.0. According to Jonathan Strickland of “HowStuff Works”and techopedia, Web 1.0 exact definition is up for debate. However, what we do know is that Web 1.0 provided static web pages with minimal linking and search capabilities.

Web 2.0 is where we firmly find ourselves in today. Web 2.0 is about socialization! People publishing to each other to inform, work and socialize with one another. This included social networks, group workspaces such as communities of practices. In Web 2.0, the websites are more responsive and search technologies improved to enable improved searching and sharing of information. This is detailed by Daniel Nations Web Trends article on About.Com and Tim O’Reilly.

In Web 3.0 the focus is on people and how they interact with each other through the web. Web 3.0 moves towards providing intelligence, which includes semantic/natural language search, location awareness and recommendation engines. According to Daniel Nations Web Trends article on About.Com we should be entering into Web 3.0 sometime in 2015.


What about, do I dare say… Web 4.0? According to Jonathan Fowler and Elizabeth Rodd’s article “The Ultra-Intelligent Electronic Agent is Coming”, they mention that the device to leverage Web 4.0 does not yet exist, but the concept does. The concept includes an advance level of intelligence that will not only provide you with information but knowledge that will enable the device to make decisions for you and/or present you with viable options.
Web 3.0 semantic technology concepts are beginning to show up as search mechanisms in commercial products. According to Eric Savitz’s article in Forbs semantic search is being leverage in Database Management, Drug Discovery, Travel, and Human Capital Management. I believe that the underlining theme in the evolution of the web will heavy rely on the evolution of the advancement of search and leveraging it to provide knowledge to its users. Whatever, the future looks like for the Web, I am confident that there will be people exploring concepts and developing tools that will deliver the promise that Web 3.0 and Web 4.0 presents.

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Saturday, April 3, 2010

Capturing Tacit Knowledge

Over the last week there have been messages going back and forth between the members of the Federal Knowledge Management Working Group http://km.gov/  about the ability and validity of being able to capture tacit knowledge and transitioning it to explicit knowledge. The conversation was initiated by Neil Olonoff, Lead Federal Knowledge Management Initiative, Federal KM Working Group. There were many views and opinions voiced on this subject. Some points stand out such as, it is difficult and considered unrealistic to think that you can fully transfer tacit knowledge in its entirety into explicit knowledge, instituting a mentor/protege (apprenticeship) program to transfer tacit knowledge is an optimal way to transition tacit knowledge to explicit knowledge, and are there methods (tools) that can really convert tacit knowledge into explicit knowledge effectively and efficiently.
It has been my experience that you can capture specific kinds of tacit knowledge (declarative, procedural, rules based, ) very effectively and translate it into explicit knowledge and make it available across the enterprise. This knowledge becomes among other things "tips and techniques", "standard operating procedures", and "lessons learned". There are also methods to codify tacit knowledge and that knowledge can be utilized in an expert (knowledge Based) system see UML for Developing Knowledge Management Systems.
Tacit knowledge has been translated into explicit knowledge throughout history, from the ancient Egyptian carvings through storytelling, through the semantic web. Phil Murray, Chief Architect from The Semantic Advantage has an interesting article in KM World: Putting Meaning to Work, that talks about the connectedness we share through semantic networks.
What are your thoughts on this subject? Sharing our knowledge both tacit and explicit is the cornerstone to the success of any knowledge management program!

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